Privacy Policy — AI Perfume

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following personal information:

• Name, email address, phone number, and shipping/billing address
• Payment information (processed securely through Razorpay; we do not store card details)
• Order history and product preferences
• Browser type, IP address, and device information for fraud prevention

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including shipping and delivery
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your customer service inquiries and support requests
• Improve our website, products, and services
• Send promotional emails and offers (only if you opt in; unsubscribe anytime)
• Prevent fraud and ensure the security of transactions

3. Information Sharing

We do not sell or rent your personal information to third parties. We share your information only with:

• Payment processors (Razorpay) — to securely process your payments
• Shipping partners — to deliver your orders to your address
• Analytics services (Google Analytics) — to understand how our website is used

4. Cookies

Our website uses cookies to keep your shopping cart functional and to analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing through Razorpay, and regular security audits. However, no method of internet transmission is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

7. Data Retention

We retain your order information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you request deletion.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, contact us via WhatsApp at +91 8921876663 or through our contact page.